Find answers to some of the most common questions about Worthy Click, our scented candles, orders and delivery.

What products do you sell?

We offer a selection of scented candles chosen for their beautiful fragrances, quality and everyday enjoyment.

How do I place an order?

Choose the product you would like to purchase, add it to your basket and proceed to checkout. Follow the instructions to complete your order.

What payment methods do you accept?

Available payment methods are shown during checkout. Payment is processed securely through our payment providers.

How much is delivery?

Standard delivery is £2.70.

Free delivery is available on orders over £50.

How long does delivery take?

Orders are generally delivered within 2–3 working days after dispatch.

We use delivery services including Royal Mail and Evri.

Can I return my order?

If you are eligible to return an item, please contact us as soon as possible. For full details, please see our Shipping, Returns & Refunds page.

What if my candle arrives damaged?

Please contact us at hello@worthyclicklimited.co.uk with your order details and photographs of the damage. We will review the issue and help you with the next steps.

Can I cancel my order?

If you need to cancel an order, please contact us as soon as possible. If the order has already been dispatched, our returns process may apply.

How should I use my candle safely?

Always follow the safety instructions supplied with your candle. Never leave a burning candle unattended and keep it away from children, pets and flammable materials.

How can I contact Worthy Click?

You can contact us at:

Email: hello@worthyclicklimited.co.uk

Worthy Click Limited
Trading as Worthy Click
Parkside, Grammar School Walk
Huntingdon, PE29 3LF
United Kingdom

 

Company number: 13565602